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The payment by credit, debit card or PayPal on our website is securely provided by a PayPal service. If you want to make a bank transfer, please, send us an e-mail with a request for our bank account number, IBAN.

Once you have made your order, the gallery has 5 business days to confirm that the artwork is available and dispatch it. In most cases, this step proceeds quickly and the artwork is promptly dispatched.

However, there are a few rare cases where the order may be rejected or delayed. For example, the artwork may have been sold in the gallery or at an auction a few days prior to your order; the artwork may be being exhibited at a fair; or the gallery may be unavailable due to a business trip, holidays, and so on. In this case, you will be notified and refunded. Our customer service manager reviews each case individually and is always on hand to assist you.
Got a problem with your order?
Has something gone wrong with your order? Has your artwork not been delivered? Was it not what you expected? Or has it arrived damaged? Don't worry! Please contact our customer service manager who will help you resolve any problem you might have: info@ferrartgallery.com